Privacy Policy

At mentaltestpro.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our psychological and cognitive testing platform and related services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, and password when you create an account
• Payment Information: Billing address and payment method details (processed securely by our payment providers)
• Profile Information: Optional display name and avatar

1.2 Usage Data

We automatically collect certain information when you use our services:

• IP address and approximate location
• Browser type and device information
• Pages visited and features used
• Test answers and results (processed and stored securely)
• PDF reports generated (stored in your personal library)

1.3 Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage patterns.

2. How We Use Your Information

We use collected information to:

• Provide and improve our testing and analysis services
• Process payments and manage subscriptions
• Send service-related communications
• Respond to support requests
• Analyze usage to improve our platform
• Prevent fraud and ensure security
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our services (payment processors, cloud hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure authentication protocols
• Regular security audits and updates
• Access controls and monitoring

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Test results and PDF reports remain in your library until you delete them. We may retain certain information as required by law or for legitimate business purposes.

6. Your Rights

Depending on your location, you may have rights to:

• Access and receive a copy of your personal data
• Correct inaccurate information
• Delete your personal data
• Restrict or object to processing
• Data portability
• Withdraw consent

To exercise these rights, please contact us at privacy@mentaltestpro.com.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

8. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect information from children. If we learn we have collected personal information from a child, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@mentaltestpro.com
Contact Form: mentaltestpro.com/contact